Our mission is to create a world where individuals have digital access to their complete health information, understand what this information means, and use this understanding to make shared decisions with their healthcare professionals.

Patients Know Best (“PKB”)

With PKB as our strategic partner, join millions of people getting more from their health. Access your personal health record. Share and communicate with your health team wherever you go.

Features & Benefits

Everyone benefits when Patients Know Best

Patients & Carers

Access your health record online for the peace of mind that wherever you go, wherever you might need care, your healthcare professional will have the full picture from the very start. You will effectively carry your entire medical history with you.

Healthcare Professionals

Feel more confident making clinical decisions.  Get easy access to lab results, diagnosis information, medication lists, care plans and discharge summaries from all healthcare providers involved in the patient’s care, in real-time.

Healthcare Management

Lead digital transformation with an interoperable solution that allows medical information to be shared seamlessly across providers – and with patients in one safe and secure system.

Chief Information Officers

An award-winning fully managed service which aligns with the NHS vision for Cloud First, with free weekly upgrades.  PKB is the most used and trusted patient portal in the U.K. 

PKB Clients

PKB is the UK’s leading provider of integrated patient-held, personal health records to the NHS.

Publications & Research

A selection of international research on HealthTech innovations and key trends in patient-held, personal health records.

Patients Know Best
Bristol Major Trauma Centre –  Benefits Analysis & Case Study

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Patients Know Best
Rolling Out a Patient Portal at
Scale

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Kent Surrey Sussex
Flare to Care – A Patient Centred Approach

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Patients Know Best
CIE – The Largest Shared Patient Portal Programme in the UK

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Patients Know Best
Online Consultation at the Heart of the Teaching Curriculum

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